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A.G Fashion
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Customer Care & Store Policies

Return & Exchange Policy

Our policies are designed to maintain the highest standards of hygiene and product integrity for every customer.

Strict No Return & No Exchange Policy

Due to the intimate and hygiene-sensitive nature of fashion accessories (including hair clutchers, rubber bands, finger rings, and jewellery), we do not accept returns or exchanges once an order has been delivered.

All sales are final. Please review product images, specifications, and dimensions carefully prior to placing your order.

Refund Policy: Damaged In Transit Only

We stand behind every item leaving our fulfillment desk.

If your parcel arrives with physical breakage or transit damage, we will gladly issue a full refund upon verification. To qualify, please follow our simple verification steps:

1

Report Within 48 Hours

Email us at [email protected] within 24–48 hours of delivery with your Order ID.

2

Provide Proof

Attach clear photographs and/or a short unboxing video highlighting the transit damage and parcel label.

3

Prompt Refund

Once reviewed and verified, your refund will be disbursed to your original payment method via Razorpay in 3–5 business days.

Conditions & Exclusions

  • No returns or exchanges are entertained for subjective reasons such as change of mind, personal preference, or minor color variations due to monitor screens.
  • Requests reported after 48 hours from delivery cannot be processed for damage refunds.
  • Items that show wear, intentional alteration, or improper care are strictly ineligible for refund.
  • All anti-tarnish jewellery, hair clutchers, rubber bands, and baby accessories are visually checked and cushioned before dispatch.